Course Registration Form

Dispatcher
(School Transportation)
Basic Training

Being a school bus dispatcher is a challenging and important job, yet few dispatchers are provided with any sort of formal training.  PTSI's course is designed to fill that gap. 

Topics covered include:

• Communication/interpersonal skills

• Handling accidents and other emergencies

• Customer service/phone etiquette

• The dispatcher's pivotal role in staff morale

• Stress management

• Ethics and confidentiality

• Radio protocols

• Ergonomics/work station

• Filing and organizational skills

• Bus assignments

Dispatchers play a MAJOR role in how smoothly and safely your operation runs.  This workshop can be a significant help for your operation.

For more information

Contact Nancy Sehnert, PTSI Course Registrar, on how to bring this training to your location.