Dispatcher
(School Transportation)
Basic Training
Being a school bus dispatcher is a challenging and important job, yet few dispatchers are provided with any sort of formal training. PTSI's course is designed to fill that gap.
Topics covered include:
Communication/interpersonal skills
Handling accidents and other emergencies
Customer service/phone etiquette
The dispatcher's pivotal role in staff morale
Stress management
Ethics and confidentiality
Radio protocols
Ergonomics/work station
Filing and organizational skills
Bus assignments
Dispatchers play a MAJOR role in how smoothly and safely your operation runs. This workshop can be a significant help for your operation.
For more information
Contact Nancy Sehnert, PTSI Course Registrar, on how to bring this training to your location.