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Attendants

An essential part of the team...

Being a bus attendant (sometimes referred to as monitor or aide) is a more important and more challenging responsibility than is often realized. Only those who’ve never done it could think it’s an easy or simple job.

Perhaps no one in the school community works in such close physical proximity with children as an attendant. Successful student management in the tight confines of a school bus requires an understanding of child behavior, patience, and a sense of humor.

Providing attendants on bus routes can make a huge difference in the level of safety provided to children. Most importantly, the presence of an attendant lets the bus driver focus on driving the bus and safely receiving and discharging children. Distractions caused by student behavior problems are a common factor in school bus accidents.

Your role --
growing in importance

The attendant role has grown in importance in recent years. School districts are transporting increasing numbers of children with increasingly severe special physical, mental, emotional, and medical needs. At the same time, behavior problems among “typical” children appear to have deepened.

Many communities have recognized the seriousness of the problem of student-to-student bullying, and research indicates the bus ride is one of the most common places for bullying to occur. Fights and other forms of student violence are serious problems for all school districts, not just large urban districts - and it is sometimes overlooked that many of the weapons that wind up in the school building got there on a school bus. The presence of a second adult on the bus has become a necessity on many bus runs today.

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Links -- Some of our favorites

National Association for Pupil Transportation

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Attendants as
safety advocates

As an attendant you care deeply about the safety of the students on your bus and often act on their behalf.

We encourage you to download and use our School Transportation Safety Assessment Checklist to identify safety issues and concerns in your operation.

We all know that budgets are tight and change is sometimes slow, but a positive and persistent approach will bring results in time.

Respectfully pass along your suggestions to your supervisor or safety committee for their consideration.


Importance of training

Historically, bus attendants have too often been overlooked when it comes to training and support. Attendant pay is often notoriously low, and many attendants still receive little formal training in their job duties. Few states mandate training for attendants. Even operations that require it on their own often force attendants to sit through training sessions tailored to bus drivers, with little emphasis on the unique challenges attendants themselves face.

In spite of these barriers, most school bus attendants do everything they can to take care of “their children.” Most are hungry for up-to-date safety information and guidance about how to manage students.


Physical challenges

The physical challenges of being a bus attendant are not always appreciated by school districts, or even by the pupil transportation community. By the nature of their duties, attendants are regularly exposed to many hazarous situations. Injuries to attendants resulting from slips and falls, bus crashes, being struck by other motorists while escorting students on or off the bus, or from violent students, are common.

© 2006 Pupil Transportation Safety Institute